All our products come with a 12 month warranty after dispatch from our warehouse. In the unlikely event of a fault with your item please contact us at firstname.lastname@example.org and we will arrange for the item to be replaced or repaired by the manufacturer who will send the item back to you free of charge. Our warranty does not cover physical damage to the product caused by the user such as opening products up to repair or modify components or flashing the firmware and using non-approved software. We comply with distance selling regulations (DSR) - items can be returned up to 14 days from the day on which they are delivered. Items must be undamaged, unopened, unused, sealed and in original packaging.